Page updated: Dec 14, 2005
LACS Computer Forum: Jan 11, 2005

Information on some items discussed:

1. Phishing - A member shared his recent experience of getting a message supposedly from AOL asking him to verify his account information including banking data. 

This is called phishing. 

What is phishing?  From Webopedia:  The act of sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft. The e-mail directs the user to visit a Web site where they are asked to update personal information, such as passwords and credit card, social security, and bank account numbers, that the legitimate organization already has. The Web site, however, is bogus and set up only to steal the user's information. For example, 2003 saw the proliferation of a phishing scam in which users received e-mails supposedly from eBay claiming that the user's account was about to be suspended unless he clicked on the provided link and updated the credit card information that the genuine eBay already had. Because it is relatively simple to make a Web site look like a legitimate organizations site by mimicking the HTML code, the scam counted on people being tricked into thinking they were actually being contacted by eBay and were subsequently going to eBay's site to update their account information. By spamming large groups of people, the 'phisher' counted on the e-mail being read by a percentage of people who actually had listed credit card numbers with eBay legitimately.

Phishing, also referred to as brand spoofing or carding, is a variation on 'fishing,' the idea being that bait is thrown out with the hopes that while most will ignore the bait, some will
be tempted into biting.

The FTC (Federal Trade Commission) has a Consumer Alert on  'Phishing' Scams.

2. Keeping an e-mail address - Someone asked if it were possible to keep your e-mail address when changing ISPs or to have your former ISP forward mail to your new address. 

While some ISPs may permit you to keep your e-mail address for a lesser monthly fee or to forward mail to your new address for a fee, most likely the number of ISPs offering this service is few to discourage you from leaving.

When you change your e-mail address, sending out a Change of Address notice to those in your address book is a normal part of the process.  Since it's likely that some correspondents will continue to send e-mail to your old address, you may wish to keep your old e-mail address active so that you won't miss any messages.  There are services which will check for mail at your old e-mail address periodically and forward it to your new e-mail address.  Following are two such services, (ReturnPath) and (Email-Forwarding).

Some users may wish to get a permanent e-mail address, one which remains the same if you change ISPs.  An introduction to this is topic is discussed (here).

3. SpamAssasin - Some web hosting services offer SpamAssasin on their mail servers as a free, optional service to minimize spam being delivered to mail boxes of the hosted domain. 

SpamAssassin is a mature, widely-deployed open source project that serves as a mail filter to identify spam, also known as unsolicited commercial email (UCE). SpamAssassin uses a variety of mechanisms including header and text analysis, Bayesian filtering, DNS blocklists, and collaborative filtering databases. SpamAssassin runs on a server, and filters spam before it reaches your mailbox. Read more about SpamAssassin (here).

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LACS Computer Forum: Feb 8, 2005

Since the Fellowship Hall was preempted for a church function,
there was no General Meeting or Computer Forum this month.

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LACS Computer Forum: Mar 8, 2005

Information on some items discussed:

1. Moving &  Pasting in a MS Word document - When copying an MS Word document to a floppy from the hard drive, someone inadvertently moved the file.  When discovered, he copied the file back.  :-) 

The person reported the results of an experiment which had unexpected results.  When pasting a 2nd copy of the file onto the floppy, the file was twice the size but appeared to be the same when opened.  The question is, why did the file size double?  It was suggested that a word count be done on both files to see if there is a difference.

POST MEETING - When the word count was performed on the two files, the count was essentially identical.  It turns out that the pasting operation creates a (Scrap File).  Note that such files can be dangerous as discussed (here).

2. Definitions:
Q: What's a good way to find the meaning of acronyms, and computer and Internet terms?

A:Two good resources are (Acronym Finder) and (Webopedia).

3. AVG Upgrade & Update - Earlier this year v6 of the free AVG Anti Virus (AV) program from (Grisoft) was superseded by v7.  Since new viruses are launched into the wild daily, many experts recommend that you check for updates at least daily;  AVG has a provision to do this automatically as do most, if not all, other AV programs.

4. Check AV on a single file - Most, if not all, Anti Virus (AV) programs have a provision not only to AV scan your whole system but also to AV scan selected items, e.g. floppies, CDs, specific files a/o directories, etc.  The AV selector may not be on the AV program's Control Panel proper but on a sub-menu. 

5. XP Icon Repair - Sometimes  the desktop icons get corrupted. e.g. the icons go all black or the wrong icons are displayed.  During the Forum it was suggested doing a Google search on: XP iconrepair .  Better search results are obtained using: XP icon repair .

6. Set Home Page - On Internet Explorer, left click on Tools | Internet Options.  Under General, the first menu is labeled Home page; three options are offered: Use Current, Use Default, and Use None.  You can select a particular web page or a graphic file.  The Home Page on other browsers can be be set in a similar fashion.

If after setting your Home Page you find that the setting doesn't stick, your browser has most likely been hijacked.  While free programs such as (Ad-aware) and (Spybot) can remove some hijacking, other hijacking requires substantially greater effort.  Some programs will alert you if a hijack attempt is made.

7. Belarc Advisor -  This program builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.  All of your PC profile information is kept private on your PC and is not sent to any web server.  Jeff Levy recommended this program during his presentation.   You can get a copy (here).

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LACS Computer Forum: Apr 12, 2005

Information on some items discussed:

1. Earthlink & Spam - An Earthlink user asked about what options are available to reduce spam.  One option offered is the Spaminator service which uses the Brightmail, Inc.™ anti-spam filtering technology.  Spaminator eliminates suspected spam before it reaches your email inbox.  As soon as new spam is detected, software rules are written to block it from reaching your account.  These messages are then sent to spam Storage (a holding place for caught spam).  It appears that with this service, you can use the mail program of your choice.  For more information (click here).

Earthlink also has spamBlocker service which appears to work only with specific mail programs.  For more information (click here).

2. Thumb Drive -  Such devices combine flash memory technology with a USB connection interface to create a self-contained drive and media package the size of a thumb (there are other form factors).  One of the other names for such devices is Gizmo.  They plug directly into the USB port of any computer and can store virtually any digital data from documents, and presentations, to music and photos.  Sizes range from 16 MB to over 1 GB.   Following is a picture of a typical device:

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LACS Computer Forum: May 10, 2005

Information on some items discussed:

1. Uninstalling Norton Anti Virus - To uninstall Norton Anti Virus (NAV) normally requires more than simply using Uninstall under the Control Panel | Add/Remove Programs.  To do the task completely, go (here) for the details.  While the actual process is relatively simple, there are some variations on the process depending upon what version of NAV you're unistalling.

2. Router Updating - If you have a high speed Internet connection, e.g. DSL or cable modem, many experts recommend that you use a router for it's firewall feature.  From time to time suppliers may update the router Firmware.  Firmware is a combination of software and hardware.  ROMs, PROMs and EPROMs that have data or programs recorded on them are firmware - ref (Webopdia).  In general the router updates can be found on the supplier's web site under Support or Downloads.

3. Changing File Time & Date - Occasionally you may find it useful to change the Time/Date stamp on files.  While there are several utilities which will let you do this, one which is convenient to use is (Attribute Changer) - Freeware.

4. Receive Fax' Free - There are Fax service providers who will give the occasional Fax user a non-local eFax number to receive Fax' via e-mail for no out of pocket expense; the service is supported by promotional e-mail.  Of course these service providers also offer a pay service.  One such provider is (eFax).

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LACS Computer Forum: Jun 14, 2005

Information on some items discussed:

1. E-mail Stripper - This name is sometimes given to those programs which remove the >'s at the beginning of lines in messages which have been forwarded.  Some programs which can do this and more were discussed in an earlier Forum, (eCleaner).

2. Printing More Than One Page on a Single Sheet - This function is called 'n-up printing'.  Many printers include this function in their printer driver.  If your printer driver does not have this feature, there's at least one Freeware program which you can use, (PrintFile).

3. XP Shutdown Problem - Someone reported that he had to go through the normal
Start-Shut Down-Shut down procedure twice before his PC would shut down.  At one time the normal shut down procedure operated correctly. 

A Google search on "XP shutdown problem" (less the quote marks) returned over 500,000 hits.  The XP shut down problem appears to be related primarily to hardware and software compatibility and driver issues.  One suggestion: Refine the Google search.  Example: Adding the term "twice" to the original search terms reduced the number of hits to about 60,000.

4. Outlook Express (OE) Help - Someone asked several questions about OE.  Fortunately there are a few MVP web sites (Most Valuable Professional) with OE FAQ, other help, and links to other MVP sites.  Following are two, (site1) and (site2).

5. VoIP - According to (Webopedia) the term is "Short for Voice over Internet Protocol, a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN. One advantage of VoIP is that the telephone calls over the Internet do not incur a surcharge beyond what the user is paying for Internet access, much in the same way that the user doesn't pay for sending individual e-mails over the Internet." 

One member talked about her experience using the free version of (Skype); they also offer fee services.  Another popular VoIP provider is (Vonage).

6. Low Cost DSL - For a limited time there are least two providers for low cost DSL service in SBC territory ($14.95/month for a 12 month contract) - (SBC) and (DSLExtreme).  It is especially important to read the "fine print" since there are other restrictions and conditions.  There's thread on the "low cost" topic (here).

For those interested in getting DSL you can get an estimate of how far you are from your telephone company's CO (Central Office) by going (here).  In addition you'll be provided with a listing of DSL providers with the top speed you may be able to get for a given distance - of course YMMV (Your Mileage May Vary).

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LACS Computer Forum: Jul 13, 2005

Information on some items discussed:

1. IrfanView - A very fast, small, compact and innovative (Freeware for non-commercial use) graphic viewer for Windows 9x/ME/NT/2000/XP.   In addition to the basic viewer program, several plug-ins are available to support a variety of graphic formats, (click here).

2. Google Earth - A member recommended an interesting Google service which combines satellite imagery, maps and the power of Google Search to put the world's geographic information at your fingertips.  There are 3 options, 1 free and 2 for a fee.  For more information, (click here). 

3. Firefox - Firefox is an increasingly popular, fast, free, full-featured browser with an emphasis on security and efficiency.  Features include tabbed browsing and internal pop-up locking.  It can customized by adding other features via Extensions.  v1.0.5 was released today, (click here).

4. XP System Restore - A member said he had installed a program which resulted in his system hanging up.  He was able to restore it to an operational state using XP System Restore.  This feature takes a “snapshot” of critical system files and some program files and stores this information as restore points. You can use these restore points to return XP to a previous state.  For more information, (click here).

5. Selling on eBay - Someone asked about how to sell on eBay.  A good way to get started is with eBay's tutorial, (click here).

6. AOL E-mail Print Size:
Q: When printing an AOL e-mail message, how do you increase the size of the font to make things more readable?

A: Since no one was able to answer the question, it was suggested that the question be asked of AOL tech support.  If an answer is received, it will be posted here.

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LACS Computer Forum: Aug 9, 2005

Information on some items discussed:

1. MS Patches - Normally Microsoft releases critical (security) patches for Windows on the 2nd Tuesday of the month.  In order to get them open Internet Explorer, left click on Tools, left click on Windows Update, left click on Express (for the Critical Updates).  This month there are 8 such updates for Windows XP. 

2. On-Line Virus Checks - Several suppliers offer free on-line virus scanning:

  • BitDefender
  • F-Secure
  • Kaspersky
  • McAfee (freescan)
  • Panda (ActiveScan)
  • Symantec (Norton)
  • Trend Micro (Housecall)
  • It has been reported that some sites which offer free virus scanning install malware/spyware on your system.  It is prudent to limit your on-line virus scanning to name brand providers. 

    3. Backup - Drive Imaging - Today one of the easiest ways to backup your PC is to make an image of the hard drive on a set of CDs, DVDs, or an external hard drive.  If you look for sales, you can assemble an external hard drive for under $100.00. 

    Of the disk imaging programs designed for the home user, Acronis' True Image 8.0 was given the highest rating by SmartComputing in their June 2005 issue, (click here); a representative from SmartComputing was the speaker at this month's General Meeting.  For additional information on True Image, (click here).  As of this writing the lowest street price for the downloadable version is about $30.00 at NewEgg.

    4. Spam - It has reported that 87 per cent of the world's e-mail is spam, (reference). 

    How do I stop spam?  Following is adapted from a Comcast FAQ:

      1. Keep your PC's anti-virus software up-to-date and install a firewall. Unprotected high-speed Internet connections are vulnerable to infection by viruses that are programmed to open gateways, also known as proxies, to relay spam. By not keeping your PC secure, you may unwittingly be a courier for spam.

       2. Give your primary e-mail address to friends and family only. Give a different e-mail to others on the Internet. Although this second address will likely receive unwanted e-mails, it is more disposable and can allow you to better control the e-mails you receive. 

       3. Do not post your primary e-mail address in newsgroups, bulletin boards or chat rooms. Spammers use software programs, often referred to as spiders or bots, to search for and harvest e-mail addresses on public forums. To prevent this, use a secondary e-mail address or alter the primary address so that it is not deliverable in that format. For example, if your e-mail address is test_account@comcast.net, you could post it as test_account@NO.SPAM.comcast.net or "test _ account at comcast dot net".

       4. Do not post your primary e-mail address on a Web site. Spiders also scan Web sites for e-mail addresses. You can alter your e-mail address to help protect it but remember that e-mail harvesting software can read HTML code, so be sure to remove the "mailto:" tag.

       5. Do not reply to unsolicited e-mails. If the e-mail does not appear to be from a trustworthy or legitimate source, delete it without replying. A federal anti-spam law called The Can Spam Act, went into effect January 1, 2004, requiring a functioning "opt out" link or a legitimate "reply to unsubscribe" e-mail address. Some unscrupulous spammers have ignored this law and continue to trick recipients into unwittingly responding to a fake "opt out" link, which actually verifies their e-mail address as a valid one. Therefore, it is still strongly recommended that recipients of unsolicited e-mail carefully consider whether an "opt out" or "reply to unsubscribe" seems legitimate and act accordingly.

       6. Consider using an alternate e-mail address when signing up for services, filling out forms or taking surveys on the Internet. Read the privacy policy of these sites. Keep in mind, if the service is "free" they often need to generate revenue in some manner and advertising is often used to do this.

       7. When signing up for a mailing list, read the terms and policies. Signing up should result in wanted or solicited e-mail, but the list provider should disclose whether signing up will result in the sale or trade of your e-mail address to other parties.

       8. Let friends and family know that you do not wish to have them share your e-mail address.

       9. Make sure your e-mail address is difficult to guess. Don't use a common name or common words. It is not uncommon for spammers to use software programs to generate random user names based on common names and words in the dictionary. In addition, common e-mail addresses may have been used previously and my still be on old mailing lists.

      10. Check "sent mail" folders for suspicious messages. Take responsibility for your PC by checking your "sent mail" folder regularly to ensure that all sent mail is really being sent by you and not by a spammer using an open gateway (proxy) on your computer. 

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    LACS Computer Forum: Sep 13, 2005

    Information on some items discussed:

    1. Low Cost DSL - For a limited time at least 3 providers are offering entry level DSL service for $14.95/month for a 12 month contract in the Los Angeles area in an effort to capture you as a customer.  Since this is a competition, some details may change during the offering period - be sure to read and compare the "fine print" details.

    The providers (in alphabetical order) are (DSL Extreme), (SBC Yahoo), and (Verizon).  While SBC Yahoo and Verizon offers are only for their respective service areas, DSL Extreme offers service in both.

    The closer you are to the Central Office (CO) of your phone company, the faster your DSL connection will most likely be.  To find the approximate distance to your CO, (click here).

    2. Security Now! - This is the name of a program series which Tech TV's Leo Laporte and Steve Gibson of Gibson Research started recently.  The program consists of 15-20 minute conversation type discussions aired near the end of each week regarding important issues of personal computer security in plain, understandable English.  To date 4 discussions have been recorded and are available (here) in a variety of formats, e.g. mp3 files, plain text file, pdf text file.  The discussions are also podcasted.

    Microsoft's Windows Media Player (and possibly other players) permit you to speed up the playing of mp3 files without a pitch change so voices don't sound like the Chipmunks.

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    LACS Computer Forum: Oct 11, 2005

    Information on some items discussed:

    1. DSL Dropping Out - From time to time a user's DSL connection drops out.  There are many possible causes, e.g. connectors not fully seated, wiring degradation due to the elements.  Another possibility is that the ISP network is having difficulties - some ISPs provide an on-line network status report, e.g. (DSL Extreme).  If all fails call your ISP's tech support.  Among other things they can do is run a line check to see if the line condition is the culprit.  The transmission chain is as strong as its weakest link.

    2. Backup (Drive Imaging) - This subject was discussed in the (August 2005) Forum.   Since then Acronis has released (True Image 9.0) and Symantec has released a competing program, (Ghost 10.0).  As of this writing a Google search did not return any hits for a comparative review of the two products.

    At the November 2005 General Meeting, Gene Barlow will be presenting some products of the firms he represents: Acronis is one such firm.  At the meeting Gene will have Acronis products for sale at a User Groups discount price.

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    LACS Computer Forum: Nov 8, 2005

    Information on some items discussed:

    1. MP3 File - Q: What is an MP3 file?  A: Following is excerpt from Webpodia with some minor editing:

    MP3 is the name of the file extension and also the name of the type of file for MPEG, audio layer 3.  Layer 3 is one of three coding schemes for the compression of audio signals and uses perceptual audio coding and psychoacoustic compression to remove all superfluous information (more specifically, the redundant and irrelevant parts of a sound signal. i.e. the stuff the human ear doesn't hear anyway).

    The result in real terms is layer 3 shrinks the original sound data from a CD (with a bit rate of 1411.2 kilobits per one second of stereo music) by a factor of 12 (down to 112-128kbps) without sacrificing sound quality.

    2. Sendto Problem - When a user changed his ISP from Earthlink to Verizon, he found that when trying to send a file, clicking on the Sendto link in Windows Explorer, a request was made for an Earthlink password.  On the surface it would appear that a quick solution would be to create a new shortcut in the Windows Sendto folder which points to the Verizon mail program.  Hopefully Verizon's Tech Support will be able to provide the details.

    3. Clipboard - The Clipboard is a key feature of Windows.  Briefly, it  permits you to copy selected material from a document, an email message, a web page, etc. and paste it where you wish.  More information (here).

    4. Optical Mouse - If you find that your mouse requires frequent cleaning in order to operate smoothly, i.e. without jumping or skipping, an optical mouse is a good solution since there are no moving parts.  Vanilla, no-name 2-button units with a scroll wheel can be purchased for around $10.00.

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    LACS Computer Forum: Dec 13, 2005

    Because of the holiday party, there was no Computer Forum this month.

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